Customer Relationship Management

Dashboard

Dashboards in CRM are instant snapshots of the most important sales activities. Each user can see how many deals they’ve won, how many clients haven’t been issued quotation yet, sales team members’ activities and so on. 


Customer Information

• Deliver real-time, plain-text search results across everything in your customer account through a simple search box, with easy search to locate any information about your client.
• Offers a quick and easy way to see information related to a client or issue.
• Prevent duplication of customer information and salesperson


Leads

 


Customer Contact List

Organize your customer contacts into groups and into any context that you see fit and easy to search..


Business Opportunities Track

Quantifying the opportunities that your sales team has with customers is a relatively new feature that is now available for business.

• Track all sales opportunities end-to-end in a sales cycle – initial contact > Issue Quote > Negotiation > Sale Close.
• Associate Sales opportunities with accounts, contacts, and activities.
• Set up sales stage and probability of winning deals
• Alert the intended audience in your company when a big deal closes or is coming.


Track sales person activities and efforts

Record all the activities of a salesperson from initial contact to sale close and estimates the efforts into a measurable hours.


Flexible Online Quote Creator

Easily roll up line items with certain detail item remarks and set your quote expiration date. Giving you complete flexibility to design the look of your quote.


Multi-Format Quote Release

Publish your quote to the client portal, send it via email with a PDF attachment, or print it out and deliver it in person or via mail. Giving you the option to send your quote any way you prefer.

 

 


Out of Stock Alert

Inventory modules integration can be made so that out of stock alert will be sent when creating quotation online.


Billing and Invoice

Easily see clients’ billing history and any outstanding invoices and get the tools you need to manage and track your client billing history
Quotation and Invoice is in accordance with Cambodian Tax Department Format

 

 

 


Notification via Email or SMS

All notification can be made via internal messages, emails and SMS


Standard Access Rights and Roles

You can assign access to CRM elements in a very flexible way, dividing them among company employees. Any group, department or individually selected user in the intranet may be assigned a 'role' such as sales manager, team leader, administrator, etc. These roles can then be allowed access to elements of the CRM.
Keeps a detailed log of which employees accessed your CRM records and what they did with them.


Multiple Languages

 Basically rolled out with English and Khmer. Other languages i.e. Korean can be added.


Customizations

Need more things? It can be tailored-made for you.

 

Latest Updates

21/12/2017

iDE has been growing prosperity in Cambodia since 1994 by building value chains and business models in agriculture, clean water, and sanitation that promote beneficial, affordable products and services.

08/12/2017

Crystal Martin(Cambodia) Litd is an English Garment Manufacturing Factory with about 5000 employees-workers produced Lady T-Shirt, Joggers Briefs, Knicker, Nightdress.

09/06/2017

Having been compared to a few local HR Management system vendor in Cambodia, Hyperman is selected to be the HR Management system for AEON MALL Cambodia. 

10/02/2017

ChildFund Cambodia is a part of ChildFund International visioned for a world in which children realize their rights and achieve their potential.

10/01/2017

In 2002, Good Neighbors launched a community development project in the province of Banteay Meanchey, and is currently running four projects in the area. The local people in Banteay Meanchey live near the border of Thailand, are very poor, and most work illegally in the country because of the scarcity of jobs in their community.

26/10/2016

WWF was established in Cambodia in 1995. As a part of the WWF Greater Mekong Programme, WWF-Cambodia is one of 5 Country Offices coordinating conservation efforts across Indochina, including Thailand, Cambodia, Lao PDR, Vietnam and Myanmar.

26/09/2016

Samic Plc was formerly known as Cambodian Health Committee Limited, an NGO established in March 1994 in response to the public health problems especially tuberculosis amongst the rural poor

12/09/2016

Ming Wuoy Group, a group of companies with about 30 sub companies and brands with about 1,000 employees, is now implementing our Human Resource Management system.

12/09/2016

Infinity General Insurance Plc., a country leading general insurance provider, is implementing HR and eDocument System with #Hyperman